🖥️ IT Technical Support Services
At Convergence Technology LLC, we deliver reliable and responsive IT technical support services tailored to keep your business running without interruption. Whether you need day-to-day helpdesk support or full-service IT management, our experts are here when you need us — 24/7.
🖥️ IT Technical Support Services
Helpdesk & Remote Support
• On-demand Level 1–3 support for desktops, laptops, mobile devices
• Remote diagnostics and issue resolution
• Fast response SLAs and ticket tracking
On-Site Support
• Emergency dispatch and scheduled visits
• Hardware installations, system upgrades, and troubleshooting
• Office moves and tech relocations
Network & Server Support
• Switches, routers, firewalls, VPNs, and Wi-Fi troubleshooting
• Server maintenance, patching, and health checks
• Active Directory, Exchange, and domain support
Cloud & SaaS Support
• Microsoft 365, Google Workspace, Azure, AWS, and more
• User provisioning, email migration, and cloud backup management
• Remote work solutions and collaboration tools
Add-On Support Options
• Proactive monitoring and alerting
• Patch management and system updates
• Asset tracking and software license management
• End-user training and onboarding
Why Convergence?
- Certified technicians with expertise across multiple platforms
- Tiered support plans for SMBs to enterprise-scale environments
- Friendly, human-centered service with clear communication
- 24/7 emergency support available
Security & Compliance-Focused
- Secure remote access tools
- Endpoint protection and antivirus management
- Support for HIPAA, NIST, and other regulatory frameworks
Get the Support You Deserve
Whether you’re a growing company or an enterprise needing outsourced IT support, Convergence Technology LLC is ready to be your reliable partner.