Proactive. Predictable. Powerful.
Managed IT Services
At Convergence Technology LLC, we offer comprehensive Managed Services to help businesses run smarter — not harder. From 24/7 monitoring to full IT infrastructure management, we serve as your trusted technology partner, freeing your team to focus on strategic growth while we handle the day-to-day tech.
🛠️ What We Manage
🖥️ Endpoint Management
- Workstations, laptops, mobile devices, and tablets
- Antivirus, patching, updates, and remote support tools
- Zero-touch provisioning and remote troubleshooting
🖧 Network & Infrastructure
- Switches, routers, firewalls, and Wi-Fi networks
- Performance monitoring, bandwidth optimization
- Network security, segmentation, and access control
🗄️ Server & Cloud Management
- Physical and virtual servers (Windows, Linux, VMware, Hyper-V)
- Backup, disaster recovery, and cloud migration
- Network security, segmentation, and access control
📞 Unified Communications & VoIP
- Full VoIP lifecycle management
- System monitoring, call quality diagnostics, and user support
- IVR, call queues, and CRM integrations
🔐 Cybersecurity & Compliance
- Threat detection and incident response
- Endpoint protection, email filtering, and web security
- Compliance support for HIPAA, PCI, NIST, GDPR
📈 Reporting & Analytics
- Monthly health reports and asset tracking
- Ticket response KPIs and SLA dashboards
- Strategic IT planning with quarterly business reviews (QBRs)
🧠 Why Choose Convergence?
- Certified engineers with industry-standard tools
- Flat-rate pricing — no billing surprises
- Local presence + remote capabilities
- Scalable plans for growing businesses
🏢 Ideal for:
- Small to Medium Businesses (SMBs)
- Multi-site organizations
- Healthcare, legal, education, retail, logistics
- Startups needing IT leadership without full-time staff
📞 Let Us Manage IT So You Don’t Have To
Focus on your business. We’ll handle the tech.
Have Any Questions? Call Us Today!
+971 50 252 9708
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